Comprehensive Septic System Replacement: A Patient Approach

“When you are told you need to replace your septic system an initial shock hits. It’s going to be expensive, messy and time consuming process. I researched for a few months and settled on FreeFlow. I’m glad I did. The company was professional throughout. I did have a disagreement with someone in the office. But there’s something that needs to be understood that I discovered throughout this process. It is NOT quick. There are many things I learned that go into this. Engineers and soil tests, blueprints and everything needs to be approved through a government health department. Need I say more? The crew sat one day hours waiting for health department to show up. Half a day wasted. There was nothing they could do. It had to be approved to move forward. So yes the time is frustrating. But it’s not all on Freeflow. They are at the mercy of a lot of different factors. They do their best with timelines. They probably shouldn’t give them at all but we all want them. Another thing they can’t control is weather. It set them way back this year with all that rain we got. But once they broke ground they were done in about 10 days. That was through labor day weekend and the health department dragging their feet and changing things on the fly. With that said the crew was great. From Jeremy on down to Kenny, Reggie, Lonnie and Mike! All went out of their way to make this as painless as possible. Yes it looked like multiple bombs went off in my yard! Like all the horror stories I seen and heard about were coming true. I seen a friends yard after his was done by another company and it was horrible. But Jeremy gave me his word it wont be like that. Jeremy and crew went out of their way to make it look as nice and level as possible. Even planted grass seed. Nothing but praise for this crew and Freeflow. I’ll use their services again!”