Testimonials - FreeFlow Environmental
Anil Bhalla
Anil Bhalla
19:00 23 Aug 19
Best in the business always honest, hard working, and competitive pricing. Scott knows everything about this field. Ashley and Yvonne always take care of me with scheduling. Great group of people to work with wouldn't recommend anyone else! Freeflo 4life!
Tammy Vogel
Tammy Vogel
22:18 21 Aug 19
Mike did a great job with our septic that hadn’t been pumped out since we built 11 years ago. He is very knowledgeable about what he does. Will be calling this company much sooner for our next clean out.
Angela Stahl
Angela Stahl
03:14 10 Aug 19
Mike showed up at our house and did a great job. He took before and after pictures, and the service was quick and easy.
Sasha Lawrence
Sasha Lawrence
18:19 07 Aug 19
Mike C was great! Super courteous, knowledgeable, efficient and on time and unbeknownst to him we had a second tank we wanted pumped. He did so with enthusiasm and happy to do it for us. We also had a diagnostic on the 2nd tank and it brought up to standard. Mike #2 and his crew did a great job on that as well! Really like how they take their time and explain things so its understandable. Pricing is very fair. Work is done with excellence and you can tell everyone really enjoys working for this company. HIGHLY RECOMMEND Free Flow!!!
Karen Kalocinski
Karen Kalocinski
19:15 06 Aug 19
I was very pleased with the service. The employees were very informative. Made sure everything was cleaned up after work completed. Will gladly recommend Freeflow to my friends.
Neil Starkey
Neil Starkey
02:06 26 Jul 19
Mike did arrive late, but after hearing the reason I understood. The office should’ve notified me. The five stars is for Mike Conch he was very professional and answered all my questions! “I had a lot of questions” thanks Mike!
Brian Fitzpatrick
Brian Fitzpatrick
18:38 24 Jul 19
A great experience from start to end. The office staff is extremely friendly and helpful as is the field team. Everyone is very professional and works diligently to remedy the problem. I highly endorse Free Flow!
Charlie labaj
Charlie labaj
17:46 21 Jul 19
Mike Cronch was the best. We had a diagnostic, pump, pipe replaced and wall crack repair. Fast, friendly, knowledgeable and fair price. Would use them again and would recommend them. Everything went smoothly and happened just the way they said it would. Love when there are no surprises.
Karen V. Sutherland
Karen V. Sutherland
14:44 16 Jul 19
Lindsay Newton
Lindsay Newton
14:07 14 Jul 19
We had to get a diagnostic done on our septic. Mike who pumped out our tank, was very helpful, fast, and knowledgeable. Trea, did a great job getting our distribution box replaced. He is part of the newer crew and does great work. I’m excited to see how well the aeration works in the future. It’s nice to know there is a better option than replacing the entire system.
Brenna Christine Jarnecke
Brenna Christine Jarnecke
18:36 11 Jul 19
Excellent customer service! Scott and Mike were very polite and explained everything they were doing along with answering all questions. Very professional company .
Jacques René
Jacques René
22:08 10 Jul 19
Called FreeFlow to pump out a septic that had not been pumped in years. Luckily, the system was operating as it should. Mike Cronch was the field supervisor that fulfilled the work order. He was polite, knowledgable, and detail-oriented. He immediately located the access port and thus only dug one small hole. He then made 10-20 years (?) of sludge and muck disappear in about 20 min. If I were to have my septic pumped again, I would call FreeFlow and ask for Mike Cronch personally.
Kristy Merritt
Kristy Merritt
14:12 09 Jul 19
My experience was great from start to finish. Ashley schedule my appointment, explained the entire process to me and answered all my questions. Ashley was very knowledgeable, friendly, and was able to get me an appointment right away. Kyle was the technician who completed the repair, he was friendly and professional as well. Kyle explained to me the process and provided me pictures of the completed work.
Edward Roy
Edward Roy
20:28 02 Jul 19
Fast friendly service. Crew was very helpful and explained everything about our septic . Backyard is dry next day.
James Joros
James Joros
15:02 02 Jul 19
Alice Young
Alice Young
21:46 26 Jun 19
Kept appointment on time. Techs were friendly and courteous.
Amy Palmer
Amy Palmer
21:36 25 Jun 19
Friendly and helpful
John Havlick
John Havlick
19:37 25 Jun 19
john hoover
john hoover
18:42 24 Jun 19
Spoke with Ashley on phone. Mother in laws system was backing up with all the rain. Mike came out immediately. He was very pleasant & professional. Problem solved. Have scheduled them for my own system also. Highly recommend FreeFlow.
Sylvia Wilson
Sylvia Wilson
13:16 12 Jun 19
My first experience over the phone was excellent. Staff was very professional. They were very helpful with all questions and concerns I had. Workers were on time with a ton of smiles. They were done with job very quickly, almost zero noise, and staff did a fabulous job with cleaning up after themselves. I recommend Freeflow to anyone.
Mic Fabus
Mic Fabus
16:02 11 Jun 19
Mike arrived early to meet our scheduling needs. His knowledge of our system was first rate and the job was done professionally and on time. High marks all around.
Michael Donovan
Michael Donovan
22:03 06 Jun 19
Ashely got me next day service. Mike showed up on time and exceeded my expectations with his professionalism and efficiency. His attention to detail is commendable. I would highly recommend this company.
NANCY JARACH
NANCY JARACH
17:38 30 May 19
Mike was very knowledgeable and service was excellent
Heather Shingler
Heather Shingler
18:50 29 May 19
They came out today emptied our septic tank and since we are new to this explained what we need to do to keep things running smoothly. Very happy!! Thank you!
Lisa Stressler
Lisa Stressler
17:47 24 May 19
Harriet Maragos
Harriet Maragos
21:29 22 May 19
The staff is amazing. When I spoke with Ashley she explained exactly what was going to be done. I highly recommend Free Flow.
Rich Bechinski
Rich Bechinski
19:51 22 May 19
Guy was on time and very friendly. Quick and easy service. Will use them again when we need it.
Diann Hagerty
Diann Hagerty
16:21 22 May 19
I was able to get a fast appointment and Mike did a fantastic job. He was very knowledgeable, friendly, and thorough. He explained everything and showed me pictures. I also purchased the BioClean for septic systems that he added right to the tank to dissolve the sludge that was built up and unable to remove.. He stated it was the best and would solve the problem to get rid of the rest. Ashley at the office was very thoughtful and nice and followed up after the job was done to make sure everything was satisfactory. Great company to deal with! I will continue to use them in the future.
Desiree Hosman
Desiree Hosman
19:08 20 May 19
Scott was amazing! He did our estimate, and got us on the schedule really quickly!! His team that did the work are exceptionally hard workers and they got the job done in the timeframe quoted!! Highly recommend these guys!!! Also, Ashley and Yvonne, the office ladies are some of THE NICEST people! Very helpful and friendly!!
Lisa Palmer
Lisa Palmer
13:39 14 May 19
We needed our tank pumped and called on a Monday and Mike came out Tuesday morning and took care of it. He was very friendly and helpful. He gave us very good information and helped us avoid a bigger issue that would have cost us greatly. I highly recommend FreeFlow and will most definitely use them in the future!
george mendez
george mendez
11:40 10 May 19
Very friendly they took thier time to explain everything to me and told me how to prevent things from happening in the future.
M. Casteel
M. Casteel
01:51 09 May 19
Very knowledgeable technician. Had septic tank pumped and tech explained everything he was doing. Follow up calls to make sure I was satisfied with my service were nice. Will use again and would recommend.
Holley Bingham
Holley Bingham
23:06 03 May 19
(whiting) They got me in right away, and the gentleman was so nice and it was pouring rain! He was very nice and informative. I will be sure to use them for my septic needs!
Rachel M
Rachel M
20:34 02 May 19
Mike was on time & very informative about our septic service. He definitely gave us useful information! Would highly recommend to anyone needing their septic serviced!
matt langbehn
matt langbehn
20:02 02 May 19
Extremely satisfied with Free Flow, from scheduling the appointment to the tech coming out to perform the service it was extremely professional. Highly recommended
Jude Tanter
Jude Tanter
22:38 30 Apr 19
Appointment was made in a timely fashion. Mike was courteous, promptand knowledgeable. He explained what found and what he did and took pictures to show me. I have already recommended FreeFlow to myneighbors and was amenable to having the company sign in front ofthe house.
Steven Fike
Steven Fike
15:18 30 Apr 19
Mike did a great job of cleaning my septic tank. Was very professional and answered my questions. Left everything clean and tidy. Thank you.
Jen Sterling
Jen Sterling
23:49 28 Apr 19
Free Flow Environmental did a great job. Very professional, organized and helped fix our septic problem.
Michael Kwasny
Michael Kwasny
16:56 25 Apr 19
I have been meaning to add a Septic tunnel for awhile so I didn’t have to dig a huge hole in the yard every 3-5 years to have my tank pumped, they came out installed the tunnel easy access for pumping. Excellent job the tech cleaned up after he was done and everyone that I spoke with were very professional and polite thanks for a job well done
Fin Man
Fin Man
01:22 23 Apr 19
Mike came out to pump the septic system. He was courteous, prompt, and able to answer all my questions. I would recommend FreeFlow to all my friends.Angela Finney
Ray Sonnenberg
Ray Sonnenberg
23:53 22 Apr 19
We purchased our home in Oct.2019 and after a month or so found a recpt. of the last septic pump-out dated 2015. Called another septic service in the area and they did not even return my call. Then I called FreeFlow. They gave me quote right away and send Mike C. out within a week to take care of septic. Mike explained everything and checked all he could. The guy knows his job and does it well. Thanks Mike and FreeFlow.
Debra Depper
Debra Depper
22:55 20 Apr 19
Serivce was great, right on time. Very professional, already reccomended them to my neighbor. Would call them again.
Christopher Smith
Christopher Smith
16:24 17 Apr 19
Had my septic tank pumped. Mike was on time and very professional. Cleaned everything up nicely. Thanks
dps466
dps466
14:14 13 Apr 19
FreeFlow just completed my interior perimeter drain system in the basement. The basement will be finished as living space and Scott was very helpful in explaining what they do and how their system will work. I'm very happy with the installation. Very neat and everything was cleaned up well when they completed the job. Thank you.
Kazimierz Szmall
Kazimierz Szmall
17:56 11 Apr 19
Septic service on 04/08/2019, technician: Mike Cr was extremely, professional, knowledgeable and answered all of my concerns. He provided excellent advice and suggestions for the future use of my septic system. I would rate his performance as excellent. My recommendation is that this man needs a raise and bonus for his job performance.
Angie Burchert
Angie Burchert
15:56 11 Apr 19
Mike did a great job!
Cathy DeBoard
Cathy DeBoard
21:14 03 Apr 19
The project manager Scott that came out to look was great and explained everything. The guys that came and did the diagnostic Mike and forgot other guys name , they were great explained everything and fixed oupr problem the same day. Mike Cronch the field sup who came and pumped tank was great and answered all our questions. Yvonne answered all my emails quick and phone calls. I'd recommend to anyone. Especially same day field restoration! And great price to pump tankThe DeBoards
Michael Rines
Michael Rines
17:23 31 Mar 19
Chris Welbaum-Boyk
Chris Welbaum-Boyk
20:26 29 Mar 19
Fast, courteous, quiet and cleaned up afterwards.
Luke Starkey
Luke Starkey
19:05 29 Mar 19
I had a great experience with Free Flow. They came to clean out our septic and the technician was very professional and took the time to explain what he was doing, why he was doing it, and how the septic system worked. Highly recommend!
Michelle Bush
Michelle Bush
18:26 29 Mar 19
Prompt, great service, and easy to work with!!!
Jeff Wilkinson
Jeff Wilkinson
16:37 29 Mar 19
Great service. Job was done the same day within hours of calling to have my septic pumped!
matt spiess
matt spiess
18:45 26 Mar 19
Had my septic pumped out and they did a great job.We continue to use them from here on out.
Scott Krause
Scott Krause
11:53 26 Mar 19
They did everything they were suppose to.
aaron mccart
aaron mccart
16:07 25 Mar 19
Mike was very friendly and knowledgeable. He taught me some things about my septic tank and the job was done quickly.
Jamie Wood
Jamie Wood
21:40 18 Mar 19
Highly recommend!!! Scott is truly a professional and will assess all possible alternatives and make it work for you. Personable and thorough... They do not make them like that anymore! I am blessed to have met him and have him walk me through a very trying time with a crawl space flood issue. Came right the next business day and called me through every step of way.Thank you! Thank you! Thank you! Will definitely use in the future!
David Mulcahy
David Mulcahy
22:40 12 Mar 19
I just want to thank FreeFlow for saving our septic system. To make a long story short: My wife and I bought a house built in 1993. After not even a year our leach field (lawn), was saturated with septic discharge. We knew this by the obvious stench and the puddles in our yard. We live on an acre of land with a large septic field. After a few phone calls, some companies wanted us to spend over ten thousand dollars to replace septic. I then was lucky enough to come across an advertisement for FreeFlow. FreeFlow said, let's first let's try to diagnose the problem before we start digging up your yard.. They came out and located/fixed our distribution tank, cleared out our lines in the leach field with some machine.. It has been 3 years without a problem, and I cannot thank them enough. They are truly, good/honest people. Saved me lots of money and hassle. Thank you
Jeremy Barzycki
Jeremy Barzycki
17:50 14 Jan 19
I had some mold remediation done in an elevator shaft of a residential home. They were extremely friendly and time efficient. I will be recommending Freeflow to all my clients.
Busy Bee
Busy Bee
17:17 19 Dec 18
Excellent people to work with and Scott was very professional, Ashley and Yvonne in office kept us notified every step of the way. Happened over Thanksgiving and they all really went out of the way for us!! Would highly recommend!
Brett Halon
Brett Halon
23:38 12 Dec 18
FreeFlow is very timely, professional, attentive and they draw up a great report for a reasonable price. Would 100% recommend! Thank you!
Jared McCart
Jared McCart
02:42 12 Dec 18
Free Flow did a great job restoring our septic system. Highly recommended!
Matt Easto
Matt Easto
15:18 08 Dec 18
debra cook
debra cook
15:11 15 Oct 18
Scott and Dave from FreeFlow are the best!! I highly recommend FreeFlow for all your crawlspace, foundation, etc needs. After several estimates Scott and Dave worked with me on pricing and even worked with me on fiancing! I highly recommend FreeFlow!!!
Lindsay Neeley
Lindsay Neeley
16:12 05 Oct 18
Cindy Martin
Cindy Martin
20:11 12 Sep 18
Cindy Martin
Cindy Martin
16:28 01 Sep 18
They did a great job for us.
Jacki Props
Jacki Props
01:49 31 Jul 18
Mike Liberatore
Mike Liberatore
21:10 12 Jul 18
Very Professional, on time, great communication
Gary Beavers
Gary Beavers
23:00 20 Jun 18
I have used freeflow in the past on getting my septic field running, did great job. This time they gave my septic field the go over again and installed drain field in my basement to stop the leaking & they killed mold. It is early yet but every thing appears to be working. Everyone from their estimator, foreman, and their men for very polite and knowledgeable they did a fast job. The cleanup was not all that great but I called them and they sent a man out and thoroughly cleaned my basement. My ductwork, my pipe work, steps. floor, and my utilities in the basement. This is why I hire them prompt and when I was disappointed about the cleanup, there was no hesitation on there part they came right out and recleaned. The hassle free service is always worth the price. Thank you ladies & gentlemen Gary
rene gonzo
rene gonzo
21:15 14 Jun 18
Melissa Cassidy
Melissa Cassidy
21:45 22 May 18
john cooke jr
john cooke jr
14:58 18 Apr 18
Scott and all the people at FreeFlow Environmental are awesome they did a great job finding the problem and fixing it quick and with minimal mess Mike is awesome did a fantastic job very professional all the way if you need any of there services I urge you to give them a call they are the best at what they do and price was awesome as well vary affordable :) do your self a favor and call them they will save you a ton of work and $$$$ very satisfied customer !
Nicole Duncan
Nicole Duncan
23:56 29 Mar 18
Scott was amazing! I can not thank him enough for fitting me in, in an urgent situation. He was attentive and professional. I would recommend him at the highest level.
kathleen Strohbach
kathleen Strohbach
03:18 24 Nov 17
Scott answered at 445pm on a Saturday and was at my home Monday morning to resolve our septic issue.
Art Barn
Art Barn
19:54 30 Oct 17
It's not exactly a nice, tidy subject when you need your septic (poop) system worked on. Not sure how they're able to be extremely knowledgeable, professional, and humorous at the same time, but these guys took a gross job and made it fascinating and almost fun for us. They were generous with their time, and since we're a not-for-profit they worked with us on the bill. Their secretary was very helpful as well. If we could give more than 5 stars, we would.
Norm P
Norm P
23:08 13 Oct 17
Amy Mulcahy
Amy Mulcahy
14:48 18 May 17
Diagnosed septic problem and remedied problem same day.. Restored current septic system and helped us avoid the cost of a brand new system. Very professional and left property clean and grass patched upon completion.
Kent Noorlag
Kent Noorlag
14:41 27 Feb 17
Found out I had an ejection pump go bad on a gravity septic system. I had FreeFlow come over to look - they rearranged their schedule to fix the problem next day. Great service and reasonable cost. Did what they said they were going to do in the time they said they would do it. Thank you!
Andrew SwagLord
Andrew SwagLord
00:51 27 Oct 16
Dave and is crew jetted my septic system and there were no real issues. He arrived on time and was straight forward from start to finish. Very informative and no surprises.Thanks Dave
Michelle Price
Michelle Price
17:01 02 Oct 15
This Old House had foundation issues. After researching and pricing other companies, I felt very comfortable having FreeFlow do the repairs. They were professional and did their best to keep dust from going into the rest of the house. And they didn't didn't break my bank!
sandra rust
sandra rust
22:11 29 Dec 13
I hired FreeFlow Environmental last year to repair the foundation on my home in Lockport, Illinois. I had problems from the neighbors drainage running off down into my foundation. Freeflow changed the pitch of the grade in the yard, and sealed the crackes in the foundation. The work was done the same day and the problems was solved. I couldn't be happier!